Your Base In China

It is TCO’s mission to provide a platform for our global importing customers to assist their China manufacturing operation by:
• Increasing: Transparency, Efficiency, Simplicity
• Reducing: Errors, Miscommunication, Deception
• Improving: Lead times, Product quality, Organization

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Company Profile

Vision

We help companies buying from China suppliers execute their China-based production operation in a more transparent and controlled way by providing the most efficient, comprehensive, and customer-focused Communications Hub (TCO Order Zone or TCO Order Management Center) in the world to improve the trading process and increase honesty, integrity and excellence in international trade – 24 hours a day, 7 days a week.

Mission

It is TCO China’s mission to improve our global importing customers’ China manufacturing operations helping to:

* Increase: transparency, efficiency, simplicity, profit margins
* Reduce: avoidable costs, errors, miscommunication, deception
* Improve: lead times, product quality, organization, communications

Code of Ethics

TCO is committed to being an information source for our customers. By our customers’ request we remain focused on integrity, honesty and transparency. Remaining true to ourselves, our customers and the factories is at the forefront of our ethics policy. TCO promotes a consistent culture of ethics internally and with our interactions outside the company.

It is TCO’s vision to bring integrity, clarity and transparency to the international trade business in China. Our Code of Ethics is so important to us that it is linked to our Vision Statement:

We help companies buying from China suppliers execute their China-based production operation in a more transparent and controlled way by providing the most efficient, comprehensive, and customer-focused Communications Hub (TCO Order Zone or TCO Order Management Center) in the world to improve the trading process and increase honesty, integrity and excellence in international trade – 24 hours a day, 7 days a week.

Honesty

“The foundation stones for a balanced success are honesty, character, integrity, faith, love and loyalty.” – Zig Ziglar

Our leadership and people are motivated by transparency and honesty – we realize that it is one of the most important aspects to the service we provide. In that we are dedicated to:

- Our staff and inspectors will strive to excellence, however if something occurs where we are in the wrong, our employees will be quick to admit and correct errors
- Our staff is also committed to transferring information as honestly and accurately as possible from the factory to the customer
- Our employees will not disclose any confidential information about our customers or contacts.
- We will seek to avoid any conflicts of interest

Integrity
“Integrity is doing the right thing, even if nobody is watching.” – Anonymous

TCO understands that our customers have options and therefore we are grateful that they continue to use our service. We will work with integrity on their behalf. Our employees are committed to integrity. We abide by the following principles:
- No TCO employee shall accept gifts or favors from any customers or suppliers. If found that an employee has broken this principle he/she will be subject to immediate dismissal.
- TCO will abide by international laws of trade and business.

Excellence

“If you are going to achieve excellence in big things, you develop the habit in little matters. Excellence is not an exception, it is a prevailing attitude.” – Colin Powell

We are committed to Excellence. In the details, day in day out, from in every department, from accountant to inspector to customer service to sales to executive, TCO values excellence.

News & Event

  • Let’s face it
    Doing business in China is not all its cracked up to be. A few wrong steps in production or miscommunication can cause serious problems for
  • TCO Integrated Services
    TCO offers international buyers a basket of integrated services to bring more confidence, security and knowledge in ordering from Chinese factories. Through every step of
  • TCO In-Sync
    TCO In-Sync allows buyers to maintain organization and control over their orders in China. Web-based calendar with full production schedule projections, continually updated order status,

Full Partnership

TCO offers international buyers a basket of integrated services to bring more confidence, security and knowledge in ordering from Chinese factories.